A: For standard in-stock items, orders typically ship within 5-7 business days from our US warehouses. Build-to-order solutions take 2-4 weeks, and custom/OEM projects requiring engineering modifications generally require 4-12 weeks depending on complexity. We provide real-time updates throughout the process.

A: Yes, we ship worldwide. With manufacturing facilities in Asia and distribution partners globally, we can deliver to most countries. International shipping times vary by destination, and we provide door-to-door tracking. Contact our sales team for a quote to your specific location.

A: Larger orders (full-size cabinets, multiple units) ship via LTL freight carriers. For residential or locations without loading docks, liftgate service is available. We coordinate all logistics and provide PRO numbers for tracking. Small accessories and components ship via UPS/FedEx.

A: Absolutely. We encourage customers to request a sample unit to verify build quality, finish, and compatibility before committing to volume orders. Sample pricing is available with the cost typically credited back on your first bulk order.

A: Start by measuring your deepest piece of equipment, then add at least 130mm for cabling and airflow to determine minimum cabinet depth. For height, add up your equipment U-heights (1U = 44.45mm) and include extra space for future expansion and cable management. Most enterprise deployments use 42U or 45U cabinets.

A: Server cabinets are typically deeper (1000mm-1200mm) to accommodate full-depth servers, with heavy-duty construction for higher weight loads and enhanced airflow for heat-intensive equipment. Network cabinets are shallower (600mm-800mm) for switches, patch panels, and cabling, often featuring more glass or solid doors for cleaner aesthetics in office environments.

A: Our standard server cabinets have a static load rating of 1000kg-1500kg depending on the model, with reinforced frames and heavy-duty construction. Custom configurations can support higher loads. Always check the specific product specs for exact weight ratings.

A: Yes, all TecMojo cabinets conform to EIA-310-D and IEC 60297 standards, ensuring universal compatibility with standard 19-inch rack-mount equipment from all major manufacturers, including servers, switches, patch panels, and PDUs.

A: Yes, customization is our specialty. We can modify dimensions, door styles (solid/perforated/glass), colors, internal layouts, cooling options, and accessories to meet your exact specifications. Submit your requirements and our engineering team will provide CAD drawings and a quote.

A: For minor modifications, we can accommodate low quantities starting at 5-10 units. For full OEM projects requiring new tooling or significant engineering changes, typical MOQs range from 50-100 units. We work with you to find a solution that fits your project scale.

A: Absolutely. We offer comprehensive OEM services including custom silk-screening, engraved logos, custom color matching, and private labeling. Your brand, your specifications—manufactured to our quality standards.

A: Our products are certified to multiple international standards including UL, CE, ETL, and SAA depending on the market. We maintain rigorous quality control throughout manufacturing and can provide certification documentation upon request.

A: Yes, all TecMojo cabinets include comprehensive grounding points and bonding leads to ensure proper electrical safety and compliance with data center standards. Grounding kits are pre-installed on doors and removable panels.

A: We offer multiple cooling solutions including perforated front/rear doors with high open-area ratios, fan panels (AC/DC options), roof fans, and liquid-cooled door systems for extreme density environments. Our engineering team can perform CFD analysis to optimize airflow for your specific configuration.

A: All TecMojo cabinets come with a 1-year structural warranty against manufacturing defects. Components such as fans, locks, and moving parts carry a 1-year warranty. Extended warranty options are available for enterprise customers. We also maintain spare parts inventory for rapid replacement when needed.